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Medical Access Insurance


Medical Access Insurance – FAQ

Q. Why do I need Medical Access Insurance (MAI)?
A. Long waiting lists in the health care system have caused Canadians to suffer many hardships; worry, anxiety, stress, pain, deterioration of health, loss of work and income, and the resulting negative effects on concerned family and friends. MAI helps you by providing rapid access to top quality medical care.

Q. What Is MAI?
A. Medical Access Insurance provides Canadians with expedited access to specialist consultation (see MAI Plus+), diagnostics, and surgery for over 135 treatments and conditions. Medical treatment for covered conditions will be provided in weeks, not months or years. Our policyholders are serviced independently, resulting in shorter waiting times for others.

Q. How does it work?
A. If a physician recommends a covered diagnostic procedure or surgery and you are placed on a medical waiting list more than 45 days long, MAI will arrange to expedite your diagnosis and treatment in the United States or, in Canada when services are available. Specialist Coverage Rider is also triggered by a 45-day wait list.

Q. Do I have to wait 45 days before treatment begins?
A. No. Call us right away. Once services are approved we will expedite your treatment immediately. You do not have to wait 45 days for treatment to begin.

Q. Does MAI cover my travel expenses?
A. Approved travel expenses are covered for the basic program which also covers approved companion travel expenses. However, travel expenses are not covered for the Specialist Coverage Rider.

Q. What is MAI Plus+?
A. MAI Plus+ provides you with insured access to Specialist consultation for 10 Specialist categories. Recent studies show that seeing a Specialist within 21 days of referral by your GP may result in a reduction of the intensity of treatment and recovery time by as much as 75%.

Q. How much are the premiums?
A. Our average monthly premium, including family, is only $75.41 CDN for MAI Basic and $109.02 CDN for MAI Plus+.

Q. Can individuals purchase MAI?
A. Yes. Individuals that are members of Associations, Affinity Groups or Client Groups, recognized by Acure, may purchase MAI.